Microsoft Return Policy in 2024

Have you already purchased an item from Microsoft and, after purchasing it, have thought it’s just inappropriate for you?

Then Microsoft Return Policy greets you to contact them for a fair return of that item.

This article is going to highlight their return policy.

Microsoft is a revolutionary brand that manufactures all technological products, software, and many more.

Its origin is in Washington, U.S. Within a short period, Microsoft appears at the top.

 

Contents

What is Microsoft Return Policy? 

A return policy can bring a broad smile to the face of every single customer.

People invest their earnings in purchasing a product from Microsoft.

But after grabbing it, the customer may be shocked if the product seems badly chosen.

So, to save the earnings of every ordinary folk, a return policy is brought in front of the public through most brands.

It is not that after purchasing from a big brand called Microsoft, people will have no second opinion.

A customer may not be fulfilled after purchasing a product from Microsoft. In that case, they can simply return their product to Microsoft, appeal their money back, or exchange it for another item.

But there are some specific points that you have to keep in your mind.

If you wish to return a product, it must be accomplished within 30 days after the date of the item’s purchase.

By chance, if you have to do any harm or damage, the item will never be returned to Microsoft.

So keep all the products you want to return with all other accessories and papers.

The return policy for the Microsoft Surface is quite different from the above-spoken one.

If you are not pleased with the Microsoft Surface, you can send it back to Microsoft within 60 days. But the foremost things like – manuals, invoices, and real packaging must be kept nicely.

And the Surface should be as new as the bought one. 

 

Microsoft Xbox Return Policy

Microsoft Xbox Return Policy

Lots of people are achieving Xbox from Microsoft, which provides the windows.

For the Xbox game key, if a customer wants to return, they will be given a time limit of 14 days. But the customer should not be redeemed them in advance.

You will not be asked to submit a return form.

When you cancel the game after publishing, Microsoft will directly accept it for return.

You just have to confirm the return through the particular account you already bought the item.

You are allowed to request a return after 24 hours of publishing the game.

It will be rejected if you exceed the game time over 2 hours.

In return, you must have to apply within 7 to 14 days after the purchase. 

 

How long do I have to return a Microsoft product? 

Microsoft products are more precious than other items. Microsoft permits everyone to return the item within 30 days after the purchase date. 

 

Does Microsoft give refunds? 

Microsoft Xbox Return Policy for Refund

Yes, Microsoft gives refunds to their customers. Once they get their item back, they first inspect the item well.

If the customer fully maintains all conditions, they will get a refund.

The refund will be made in the same process the customer has paid at the time of buying the product.

The refund will be done within just 3 to 5 business days. 

 

Does Microsoft have a refund limit? 

Microsoft is one of the fastest-growing companies.

It never grants that a single customer will take a refund repeatedly. 

Even for Xbox, the customer is only permitted one digital refund for a single account in an entire year.

So if a customer wants a refund on Xbox, they will not be able to get any kind of refund on any other item in that particular year.

 

How to request a return to Microsoft? 

There is no matter of fear that your money on a disliked item will be in vain.

Microsoft issues a return and refund for every customer. To request a return to Microsoft, you need to follow some steps.

  • At the initial stage, you must have to open an account. Or you can sign in to the Order History of Microsoft’s website. If you fail to find a request return form on that page, you have to think that your item is not eligible for the return. For that case, you have to contact Microsoft Teams.
  • On that screen, you will be shown some instructions. You have to follow them all to gain a shipping return label. Without it, your return will fail.
  • After that, return that to their address. If your product is eligible for a return, you will be proposed two multiple options – refund and exchange. You have to choose one between these two.

 

Does Microsoft accept all kinds of returns? 

Microsoft Return Policy does not allow the return of specific items.

  • Books 
  • Apps 
  • Tv shows 
  • Subscription 
  • RAM products 
  • Movies 
  • Clearance product 
  • Gift cards 
  • Customized item

 

Microsoft Return Policy for in-excepted or inaccurate charges?

If you face any unexpected or inaccurate charges, you may contact the Microsoft Team.

  • First, you need to sign in to Microsoft Order History.
  • Look at your record against the contested charge and investigate the rundown of run-of-the-mill causes underneath.
  • Change the installment settings for your Microsoft Account if you figure somebody might have gotten your installment data to stop further exchanges.
  • If you realize your existing account is compromised, click on ‘how to recover your account.’

 

How to check the status of my Microsoft refund 

You can return the item online when you purchase something from Microsoft’s site. Here you can also check your status.

  • First, sign in to Microsoft Order History. 
  • Search for the product that you have returned. You will get the entire return and refund details with that product.

 

Conclusion 

Microsoft is a prominent brand. However, Microsoft Return Policy is so easy to understand for each customer.

So without any hassle, purchase from Microsoft

 

Read About Other Return Policy

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Blake