If you want to return your Oofos item to the company, you have 39 days to return it.
At the time of return, the Oofos return item must be unworn, unwashed, and clean.
The apparel must have all the hang tags intact.
Also, the Oofos return product must be in the original condition you received.
By now, customers perfectly know about Oofos; it’s a company from where customers can purchase casual to athletic footwear for themselves.
Their apparel is also a great part of their collection.
At Oofos, their products are affordable and of great quality; customers love purchasing Oofos footwear from the store and website.
But especially in online orders, customers sometimes experience the wrong size or design, and they have to return the Oofo items.
But before returning the Oofos footwear to the company, it’s important to know about the return policy.
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Oofos Return Policy for Damaged items?
Oofos deals with footwear, and there is hardly any situation where customers complain about damaged Oofos items.
Footwear is easy to ship when receiving damaged Oofos items is rare.
But still, if you get one, you can contact the Oofos customer service at (888) 820-7797 or the Oofos store.
They tell customer service about your problem, and after checking the product.
If the Oofos customer can verify that the reason for the product return is indeed damaged, then, Oofos will return the product amount to the customer or provide an exchange.
The customers have to do it as soon as possible so that Oofos can take a step to provide you with the best service.
But if the damage is caused by the customer, in that case, there will be no refund or exchange of your purchased Oofos item.
How to return the Product to Oofos?
Well, we all love purchasing affordable and stylish shoes, and because of this, customers prefer Oofos footwear very much.
Also, to make the experience more convenient for the customers, Oofos has many services on its website.
Among those services, Oofos return service is one of them.
So, if there is a need, and you want to return your purchased Oofos item, then you should know how the Oofos return works.
If you want you to want to return the Oofos product through mail,
● First, log in to your Oofos account,
● From there, find the return page or visit oofos.com/return directly to start your return process.
● Enter your email ID used at the Oofos website and the 8-digit Oofos order number there.
● Then start your return process by providing the correct shipping address, and don’t forget to use a physical address.
● From there, on the website, Select the pair of Oofos shoes, and choose whether you prefer a product return or exchange.
● After that, click the green button to continue to move to the next page.
● Then complete the whole return process, and after it’s done, click the green “Finish” button on the Oofos return web page.
● After that, the system will automatically generate an Oofo return label and an RMA form and send it to your email.
● While packing the Oofos return item, place the RMA form inside the box. And stick to the UPS return label provided by Oofos.
● Then drop the Oofos package at the UPS Store or drop box.
Now, If you want to return your purchased Oofos item at the store, then,
● First, visit the Oofos store or online retailer where your Oofos footwear is purchased.
● Then go to customer service at Oofos, and ask the employee if you are interested in returning the item.
● Then, provide the proof of purchase to the Oofos employees.
● After that, the employees will check the product thoroughly, and if the Oofos returned product is in good condition, then Oofos will accept the product for return or exchange.
What products Oofos do not accept as a return?
Who doesn’t like footwear from Oofos? Their designs and prices are something that attracts customers.
No matter how much people like Oofos after purchasing it, few prefer to return their items to the company.
And it’s mainly because of the size or the fit.
But even though Oofos accepts most of the items for return at the stores or website, there are still a few cases where you can’t return the item.
So, the Items that you can’t return at Oofos are,
● Personalized or customized items.
● Oofos products that are worn or damaged may affect the customers.
● Oofos items purchased from third-party websites.
These are the main items you can’t retain at Oofos, but still, if you have any doubts, you can contact Oofos’s customer service number.
Can you exchange the Oofos item instead of returning it?
Yes, you can directly exchange your Oofos at the store or website.
Now when you like it very much, you won’t prefer to return it; you prefer to exchange it.
So, in that case, you have to go through the same return process, or you can reach out to [email protected], where the customer service employee will help adjust your exchange.
Then while exchanging the items, you have to select any item from their catalog you want to exchange your Oofos purchased product.
If you want to receive your exchange faster, you can return your Oofos product to the company instead of changing the item directly.
After checking the product quality and processing your item as a return, you can wait for your refund or re-order the new item at your convenience.
Does Oofos have a free return?
Yap at Oofos, customers can get a free return label to return their products.
No matter how much you hate the feeling of returning the Unique footwear you purchased, When the footwear doesn’t fit perfectly, it is difficult to wear it.
So it is natural for footwear to exchange or return the items.
That’s why by understanding the customers’ sentiment, Oofos provides a free return and exchange for the purchased Oofos footwear.
But most importantly, the customer has to return it if they want within the first 30 days of purchase.
How much time will it take to get a refund from Oofos?
It will take around ten business days to receive your refund for the Oofos item.
When customers returned their purchased items to Oofos Wearhouse, they started concerning them about the refund timing.
Well, to reach the warehouse and be processed at the warehouse, it can take around 8 to 15 business days.
Then, when the process is done, and the returned item is verified properly, you will receive a mail for a successful return.
Then, it takes around 3 to 5 business days to process the refund to your bank account or the original payment method.
Also, while returning the Oofos item to the company, don’t forget to place the RMA form inside the return box, and if you forget to place the RMA form, even then, Oofos will take the product for return, the process will get delayed, and your refund as well.
At the time of purchasing an Oofos item, if you choose one or 2-day shipping, then at the time of return, the shipping charges are non-refundable.
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