According to the Tommy Bahama Return Policy, you can return the product within 90 days from the purchase date.
Developing a brand’s goodwill takes years; with every business operation, you learn new things, and every customer gives you a new lesson to learn.
Dealing with a business, both online and offline, requires immense patience and knowledge about your customer base.
It isn’t easy to run a successful business without these two elements.
Tommy Bahama is a renowned name in the U.S. This brand specializes in sportswear and activewear for both men and women.
The brand has outgrown its parent company, Oxford Industries, but has been running a successful business for a long time.
Besides sportswear, this brand also deals in footwear and high-quality, fashionable swimwear for women.
In today’s article, we will discuss the return policy followed by Tommy Bahama.
Contents
Tommy Bahama Return Policy Return Process
Return, refund, and replacement are the three signs of a healthy business operation.
These represent the smooth functioning of your business operations.
But many times, big business brands often deny entering these after selling their goods or services.
It often leads to building a negative impression of your brand and ends up slandering your company.
Fortunately, shopping from Tommy Bahama allows customers to request a return or refund whenever they like it.
Moreover, the customer does not have to bear any shipment changes.
The brand has a policy of 90-day return; with the given timeline, you can use their prepaid shipping label to return your defective item to the store and get a free return or a replacement for your product.
The process takes around 6-7 business days.
Suppose you want an instant return of your item.
In that case, you can consider visiting their store to avail of their in-store return facility.
At the store, you will get an instant return or exchange of your defective or returned item for something equal to or lesser than the cost of your returning product.
Tommy Bahama Policy For Damaged Goods?
The store’s policy for returning damaged items is to accept defective merchandise within 90 days of purchase.
But they also mention that a consumer will only be eligible for a full refund for that product when the item is unworn, unwashed, and used.
Because all these sales at this store are final, you cannot ask for a return or replacement unless your items qualify for these criteria.
But, defective products can be exchanged, given that you provide the original box and the packing as it is and ship it back to them.
The billing receipt and the product must be returned to them, and they will be replaced or refunded to you.
The best part about processing a return of your defective item is that you will be provided with a prepaid return label.
Hence, you will not have to bear any shipment charges.
What Products Does Tommy Bahama not accept as a return?
When shopping from Tommy Bahama Policy, all consumers should remember that all sales this company makes is final sale.
Hence, you will not have the option of asking for a return or a refund on every item other than a selected few.
However, certain items do not qualify for a return or a refund as per the company’s sales policy.
Hence, you cannot request a return or a refund in that situation.
Items like swimwear and female activewear are non-refundable.
They do not come under the policy of return or refund.
You will be strictly denied if you request a return on these items equal to or greater than their original price value.
Per the brand’s in-house policy, you cannot return female swimwear once it has been sold from the store.
Moreover, you cannot ask for store credit instead of your garment.
Does Tommy Bahama have a free return Policy?
Yes, unlike several other bands that deal in swimwear or active wear, what helps Tommy Bahamas a tad out of the crowd is the fact that they are customer-friendly.
Their thoughtfulness can be seen by sending a prepaid shipping label with every delivery sent from their warehouse.
The fact is that customers can change their minds at any given point, and they might think of replacing it.
Therefore, they send you a prepaid return label.
Hence, you get a free return facility whenever you shop from Tommy Bahama.
If you have lost the free shipping label, you can contact the customer help team and give your order details to them.
After the initial processing, they will email you the prepaid return label so you can happily return the item to them.
How Much Time Will It Take to Get a Refund from Tommy Bahama?
However, the refund policy at Tommy Bahama has a clear and composite structure that enables them to function smoothly without any unnecessary chaos.
At Tommy Bahama, when you send the merchandise back to their store along with the original tag and the packing, you will be informed via email that your shipment has been received.
After they confirm you, it will take around 7 business days to process your return and credit the money back to your account.
The procedure will be completed within the speculated timeline; in case it exceeds the given time, you can contact their guest service center team to guide you on your refund procedure.
FAQ
Below we share some FAQs
How can I check the status of my order?
To check the present status of your shipment, all you have to do is click on the login option and then click on My Orders.
Once you complete the procedure, the window will take you to the My Orders section in your account.
On the screen, the current status of your delivery will be displayed to you.
All the shipment tracking information will also be provided to you in the same place.
How can I use my gift card at Tommy Bahama?
The Tommy Bahama gift cards can only be redeemed in Tommy Bahama retail stores.
Otherwise, they don’t accept your gift cards as payments elsewhere.
Typically, you are asked to share the PIN or last four digits of your gift card after purchasing at their retail store.
These gift cards can be redeemed after making a purchase.
The same rule is also applicable to awards cards and classic gift cards.
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